Privacy Policy

Data Controller

RedSith S.L.

• Tax ID: 20847783P
• Address: [Complete address]
• Email: privacy@redsith.com
• Phone: [Phone]

Data We Collect

Contact Forms

When you use our contact forms, we collect:

• Full name
• Email address
• Phone number (optional, depending on the form)
• Information about your automation/integration needs
• Tools you currently use

Cookies and Similar Technologies

We use cookies to improve your browsing experience. See our Cookie Policy for more details.

Browsing Data

We collect information about your use of the website through analytical tools such as Google Analytics.

Purpose of Processing

We process your personal data to:

1. Query Management: Respond to your information and contact requests
2. Service Provision: Provide the requested automation and integration services
3. Direct Marketing: Send you commercial information about our services (only with your consent)
4. Web Analysis: Improve our website and services through usage analysis
5. Legal Obligations: Comply with tax and accounting obligations

Legal Basis

The processing of your data is based on:

• Consent: For direct marketing and non-essential cookies
• Legitimate Interest: To respond to queries and web analysis
• Contract Execution: To provide requested services
• Legal Obligation: To comply with tax and accounting requirements

Recipients

Your data may be shared with:

• Technical Service Providers: Hosting, email marketing, CRM
• Public Administrations: When legally required
• We do not make international transfers outside the European Economic Area

Retention

We keep your data for:

• Commercial Inquiries: 3 years from last contact
• Clients: During the contractual relationship + 6 years (tax obligations)
• Marketing: Until you revoke your consent
• Analytical Cookies: 14 months

Your Rights

You have the right to:

• Access: Know what data we have about you
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data
• Restriction: Restrict processing
• Portability: Receive your data in structured format
• Objection: Object to processing based on legitimate interest
• Revocation: Withdraw your consent at any time

To exercise these rights, contact us at: privacy@redsith.com

Security Measures

We implement appropriate technical and organizational measures to protect your personal data:

• SSL/TLS encryption in all communications
• Restricted access to personal data
• Encrypted backups
• Data protection training for our team

Complaints

If you consider that the processing of your data is not in accordance with regulations, you may file a complaint with the Spanish Data Protection Agency (www.aepd.es).

Modifications

This policy may be updated to reflect changes in our practices or regulations. We will notify you of significant changes.

Minors

We do not intentionally collect data from children under 14 years of age. If you are a minor, please obtain consent from your parents or guardians before providing us with personal information.

Last update: [Date] Policy prepared in compliance with the General Data Protection Regulation (GDPR) and the LOPDGDD.